Quality Policy

At Solutions, we are committed to providing an outstanding end-to-end experience.

To ensure that we meet our responsibilities and obligations to our customers, our people, our partners, our suppliers and to our shareholders we are committed to the following quality objectives:

  • Providing excellent consistent service for our service partners throughout Ireland and Europe.
  • The trust and success of our service partners are the highest priorities for Solutions. Compliance plays a key role in achieving these goals. We are committed to not only abide by the laws and regulations that apply to us as we conduct business around the world, but to be a leader in the areas of sustainability, ethics and compliance.
  • At Solutions, we uphold an unwavering commitment to sustainability. It is woven into the fabric of our operations and is an ongoing, integral part of our business ethos. We strive to not only meet industry standards but to exceed them, ensuring that every decision and action we take reflects our dedication to environmental responsibility. Through continuous innovation and diligent resource management, we aim to minimize our ecological footprint, fostering a greener and more sustainable future for all.
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As an Iso 9001 company, We deliver quality products, systems and services that satisfy our customers’ requirements and ultimately exceed their expectations.

ISO 9001:2015(en), Quality management systems — Requirements

Identify and understand our customers’ needs and expectations, measure and act on customer feedback and constantly implement improvements to increase customer satisfaction.

Continually improve our quality management system by ensuring risks and opportunities are determined and addressed.

Empower our people and increase motivation, skills and teamwork to add value for our customers. Work as one team to always serve our customers first.

Actively engage our people at all levels in a continual effort to improve operational performance along the value chain from suppliers to customers.

Use our partners’ and suppliers’ strengths to improve our offering from the design of a solution right through to supply, installation and operation.

Embed social responsibility and company ethics policies in our business culture and practices.

Continually improve environmental, health and safety performance through all products, operations, systems and services.